Tracy Chidbachian

Tracy Chidbachian has an extensive work experience spanning over several companies. Tracy began their career at JPMorgan Chase & Co. as a Division Manager, where they worked for 14 years. From there, they moved on to Indymac Bank as a Director, managing three call centers and implementing various strategies to drive growth and improve customer retention.

Following their time at Indymac Bank, Tracy worked as the Director of Call Center at American Botanical Pharmacy. Tracy then joined Medtronic Diabetes as a Manager, overseeing a 120-seat technical support call center and implementing numerous initiatives to improve performance and reduce errors.

Most recently, Tracy worked at Capstone Green Energy, starting as the Manager of the Technical Call Center and later progressing to roles such as Manager of Business Operations and Director of Customer Service. In these positions, they managed budgets, warranty claims, and extended warranty contracts, demonstrating their skills in operations and customer service management.

Throughout their career, Tracy has consistently proven their ability to lead teams, implement quality improvements, and achieve impressive results. Tracy has a strong background in call center operations and a track record of driving growth and efficiency in diverse industries.

Tracy Chidbachian attended Los Angeles Pierce College from 1988 to 1989. No specific degree or field of study is mentioned.