Chris Birch

CX & Culture Lead at Capsule Insurance

Chris Birch has a diverse work history spanning over 15 years. Their most recent position is as the CX & Culture Lead at Capsule Insurance. Prior to that, they worked at ManyPets, where they held various roles including Global Customer & Brand Culture Manager and Customer Experience Communications Lead. Chris also worked at OneFamily, Thales Learning & Development, Bupa Global, Bupa, Domestic & General, and LUSH FRESH HANDMADE COSMETICS North America in different customer service and leadership positions.

Chris Birch attended the University of Lincoln from 2006 to 2009, where they earned a Bachelor's degree in Illustration.

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