Amanda Susan Johnson

Amanda Susan Johnson is an accomplished customer operations manager with extensive experience in retail management, having held various leadership roles since 2006. Currently serving as the Customer Operations Manager at Capsule since June 2021, Amanda previously excelled as a Multi Unit General Manager at Janie and Jack and as General Manager at ba&sh and ERES - Groupe Chanel. Amanda's early career included managerial positions at Everything But Water, Joe Fresh, Fossil, and Gap Inc./Banana Republic, where responsibilities ranged from team recruitment to merchandising execution. Amanda holds a BFA in Theatre Arts and Business from Illinois Wesleyan University, further enhancing a diverse skill set applicable in high-pressure retail environments.