Zach is a successful entrepreneur who had to climb the ladder in his family’s convenience store business from stock boy to store manager. In 2000, his family diversified by purchasing a self-serve wash and Zach parlayed their modest investment into a chain of successful In Bay Automatics.
While running his IBA’s, Zach convinced repair professionals to teach him rather than fix his equipment. Learning that part of the trade allowed him to join forces with Autec to help other IBA owner-operators in southern Louisiana keep their equipment running smoothly.
Zach credits his success to the fact that he makes his phone number available to everyone – especially his customers, ensuring open lines of communication and the ability to quickly respond to feedback and constantly improve.
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