Ana Caroline Pinto is a skilled professional with extensive experience in customer success and account management. Currently serving as a Customer Success Analyst at Carbigdata since October 2025, Ana previously held a Senior Customer Success Analyst position at Grupo Ideal Trends, managing a portfolio of 110 clients and successfully achieving negative churn rates. Prior roles include Key Account Manager at Já Vendeu, where Ana oversaw a portfolio generating R$500k per semester, and contributed to significant contract closure increases. Ana began a career in sales and market development, with early experiences at Siena Company, focusing on digital marketing initiatives for pharmacies. Ana holds a bachelor's degree in Chemistry from Universidade Estadual Paulista Júlio de Mesquita Filho and is pursuing an MBA in Sales, Merchandising, and Marketing at USP/Esalq.
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