Mathew Makay

Mathew Makay is an experienced leader in workforce planning and operations with a diverse background spanning over two decades. Currently serving as the Sr. Director of Workforce Planning and Operations at Carbon Health, Mathew oversees back office support for clinics and enterprise functions. Previously held the position of Sr. Manager of Workforce Planning at Walmart eCommerce, where Mathew focused on data analytics and user experience improvements. Mathew's career includes roles at Amazon as a Senior Workflow Manager, FCR as a Senior Workforce Manager, and various management positions at Dell, contributing to contact strategy and operational efficiency across multiple sites. Mathew's educational background includes a degree in Business Management & Ethics from Mid-American Christian University.