Rocio Rodriguez

Rocio Rodriguez is a seasoned customer success professional with extensive experience in the telecommunications industry. Currently serving as a Customer Success Manager at Carbyne since July 2021, Rocio previously held the position of LATAM Customer Success Manager at Zinier from July 2019 to December 2020, and before that, Rocio was a Customer Success Manager for Communications Service Providers at Nuance Communications from October 2016 to May 2019. Rocio's career began at Telcel, where roles included Jefe de Desarrollo de Modelos de Negocio, focusing on VAS providers and promotions, as well as responsibilities in VAS B2C services and roaming agreements. Rocio earned a Bachelor's degree from Universidad Nacional Autónoma de México between 1994 and 1999.