Nancy Boyd

Nancy Boyd serves as the IT Service Desk Supervisor at Cardiology Consultants of Philadelphia since April 2019. Previous roles include Client Services Analyst at PECO, Service Desk Analyst at Independence Blue Cross, Technical Support Analyst at Novartis, Senior Information Technology Manager at Binswanger, and Customer Service Representative at HealthPass. Nancy has extensive experience in managing ticket lifecycles and providing technical support through various ticketing systems such as Service Manager, Service Now, and Remedy. Educational qualifications include a Bachelor's Degree in Information Technology from Peirce College and studies at Penn State University.