Omar Faouzi

Omar Faouzi is a consultant at cards PLM Solutions since January 2019, possessing extensive experience in technical support and customer service. Previously, Omar held various roles at Sitel BV from October 2006 to December 2018, including Hewlett-Packard Imaging and Printing Product Specialist, where responsibilities involved monitoring and providing feedback to advisors on technical, procedural, and communication skills, as well as motivating the team. As a Hewlett-Packard High Value Designjet Advisor, tasks focused on understanding and addressing customer inquiries. Omar's career also includes a position as a Customer Service Professional at IPGlobalnet, assisting customers with Telenet services. Educational qualifications encompass a Certificate in PC and Network Management, a B1 in Information Technology, and multiple certificates in Business Management and IT Basics.