Shay Southern

Shay Southern is an experienced professional in operations leadership, currently serving as Vice President at CardWorks since October 2021. Prior to this role, Shay held the position of Vice President at Merrick Bank from October 2016 to December 2022, where responsibilities included managing operations across various departments, overseeing risk management, and enhancing customer experience. Shay's career includes significant roles at eBay as Sr. Operations Manager and Progrexion as Teleservices Manager. Additionally, Shay has a long tenure at Discover Financial Services with multiple managerial roles spanning from customer service to training. Shay holds a Ken Blanchard Executive MBA in Business from Grand Canyon University and a BS in Business Management from the University of Phoenix.