Care Quality Commission
Lisa Duncan is a seasoned professional in Learning and Organisational Development with extensive experience in various roles at the Care Quality Commission since November 2017, including Learning and Organisational Development Advisor and Team Manager. Prior experience includes positions at North Tyneside Council, providing HR support, and Northumbria University, where Lisa taught psychology to undergraduate and postgraduate students. A background in psychology was further reinforced through a Master of Science in Occupational and Organisational Psychology and a Bachelor of Science in Psychology from Northumbria University. Lisa has also held leadership and administrative roles at HM Revenue & Customs, the Department for Work and Pensions, and NHS Prescription Services, demonstrating a strong commitment to customer service and effective team management.
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Care Quality Commission
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The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England.