Krystall Gentry is a seasoned healthcare professional currently serving as a Health Services Manager at CareAllies since June 2023. Previously, Krystall held the position of Clinical Review Nurse Supervisor at HealthHelp from January 2022 to June 2023, where responsibilities included overseeing the utilization management review process and conducting prospective and retrospective reviews for various health plans. Krystall's extensive experience at Cigna from December 2003 to December 2020 encompassed roles such as Operations Senior Manager, Manager of IPA Medical Management, and Referral Manager, focusing on the management of utilization functions, prior authorization, and the execution of operational strategies for a large department. Earlier in the career, Krystall worked as a Utilization Review Coordinator at Physician Network Management from January 1998 to December 2003. Educational background includes training from Gulf Coast State College, Okaloosa Walton Community College, and Volunteer State Community College, in addition to a Licensed Practical Nurse certification from the Sumner County Practical Nursing Program.
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