Farhan Noel

Farhan Noel has extensive experience in customer service and operations, currently serving as Customer Experience Lead at Careem since August 2016, where responsibilities include reducing customer churn and defect rates through strategic analysis and corrective actions. Previously, Farhan worked at DHL Express, advancing from Customer Service Executive to Telesales Executive, while managing client relationships and sales targets. Earlier roles include Sales Executive positions at Beliscity.com and New Horizon Computer, demonstrating a consistent track record of achieving sales targets and providing excellent customer support. Farhan holds a Bachelor of Commerce degree from Karachi University, completed in 2010.