Hossam Elkasas

Hossam Elkasas is a seasoned operations manager with extensive experience in service delivery and client management across multiple prestigious companies, including Careem, Vodafone Business, and Vodafone Germany. Currently serving as a Senior Global Care Operations Manager at Careem since February 2022, Hossam has a proven track record in project leadership, financial oversight, and performance analysis. Previous roles include service delivery management in various Vodafone entities, where responsibilities encompassed operations transition, team management, and client relationship enhancement. Hossam holds a Bachelor of Architecture degree from Thebes Academy, reflecting a strong foundation in structured problem-solving and design thinking.