Stephanie R. Drew

Stephanie R. Drew is an experienced operations manager in the healthcare sector, currently serving as Operations Manager and Enrollee Services Manager at CareFirst BlueCross BlueShield since April 2020. Previously, Stephanie held key positions at Trusted Health Plans, Inc., where responsibilities included managing call center operations and member services, and AmeriHealth Caritas, overseeing a large community outreach team. With a strong background in customer service, community health, and project management, Stephanie has demonstrated expertise in team leadership, policy enforcement, and quality assurance. Educational credentials include an Associate of Science in Health Services Administration from Southeastern University.