Swapna Lala is an experienced professional currently serving as a Product Manager at CareFirst BlueCross BlueShield since January 2014, with a diverse background that includes roles as Program Manager/RTE, Scrum Master/Project Manager, Lead Business Analyst/Requirements Manager, and Senior Business Analyst. Prior to CareFirst, Swapna held various positions at Cognizant, including Lead Business Analyst/Senior Associate, and worked at Technology Consultants, Inc. as a Senior Business System Analyst. Swapna's career began at Tata Consultancy Services, where responsibilities included Information Technology Project Lead and Information Technology Analyst. Currently pursuing a Master of Business Administration (MBA) at the University of Maryland Global Campus, Swapna holds a Bachelor of Engineering in Civil Engineering from Andhra University.
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