Charles Mercado is an experienced professional with a diverse background in operations and management. Currently serving as President of Caregivers de Puerto Rico/BBCM Group Holding Corp since 2008, Mercado leads efforts to provide high-quality, non-medical home care services across Puerto Rico. Prior to this role, Mercado was the Director of Outsourcing for Hewitt Associates from 2001 to 2007, overseeing HR functions for clients in multiple Latin American countries. Mercado's extensive career in the financial sector includes a tenure at Citibank from 1965 to 2001, where responsibilities included directing operations as Vice President for both the Latin America North Operations and the Money Market Division. Mercado holds a degree in Operations Management from Thomas Edison State University, earned between 1994 and 1998.
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