Oriana Bevan

Oriana Bevan has a diverse work experience in customer service and support roles. Oriana started their career in 2015 as a Customer Service Representative at Clarion Housing Group, where they assisted tenants with housing repairs and responded to council queries. In 2018, they worked as a Customer Service Representative at Answer-4u, where they handled inbound calls for various clients and performed tasks such as booking appointments and registering insurance claims. Later in 2018, they worked as a Customer Liaison Officer at J Tomlinson Limited, dealing with phone calls and emails from tenants and clients regarding boiler maintenance. From 2019 to 2021, Oriana worked as a Support Worker at Choice Support, providing support to individuals with learning disabilities in a supported living home. Their duties included personal care, domestic tasks, and keyworking with individuals to achieve their personal goals. In 2021, they worked as a Support Worker at University Care before joining Careium as a Customer Service Adviser, where they take phone calls from housing association and council tenants, logs repairs, and answers customer queries.

Oriana Bevan completed a Bachelor of Arts (BA) degree in International Relations and Politics at the University of Portsmouth from 2014 to 2017. Following that, they pursued a Masters Diploma in International Relations at the University of Nottingham from 2017 to 2018. In September 2019, Oriana obtained a Level 2 certification in Information Advice and Guidance from The Skills Network.