Ram Ramachandran

President, Products & Services at CareJourney

Ram is a technology executive with decades of cross-functional experience (engineering, product, professional services, customer success, solutions engineering and operations) leading high performance teams in delivering complex enterprise and consumer software. As the President of Products and Services, Ram leads the product development, engineering, and customer services functions at CareJourney. Previously, Ram served as the CTO at Clarabridge, a customer experience software company (now Qualtrics), where he was responsible for technology, product delivery, support and operations for Clarabridge’s Customer Experience Management platform, including global services delivery and customer success. In 2021, Ram played a key role in Clarabridge’s acquisition by Qualtrics International at a market valuation of $1.1 billion.

Prior to Clarabridge, Ram was one of the first 50 employees at MicroStrategy, and over a 22-year career, rose to the role of SVP of Product Development, growing the product engineering team from 5 to more than 500 around the world. Ram holds several US patents for scalable software systems in business intelligence and analytics. He received his bachelor of science degree in computer science from University of Madras in India and his master of science degree in system sciences from Louisiana State University.


  • President, Products & Services

    Current role

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