Mirlene Richard

Mirlene Richard is an experienced professional in the field of behavioral health and quality management, currently serving as a BH Clinical Quality Audit Analyst at Carelon Behavioral Health since December 2020. Responsibilities include developing and implementing quality improvement activities, analyzing data for management reports, and coordinating initiatives to enhance member outcomes and satisfaction. Mirlene also has leadership experience as the CEO of VERA Consulting Group, LLC, overseeing operations and implementing accounting policies. Previous positions include Quality Management Specialist at Beacon Health Options, Appeals at Maximus, and Behavioral Health Clinical Intake Specialist at CDPHP. Mirlene holds a Master of Science in Organizational Management from Sage Graduate School, a Bachelor of Science in Psychology from Sage College of Albany, and an Associate of Applied Science in Individual Studies from Hudson Valley Community College.