Carelon Insights
Janet Blubaugh possesses extensive experience in healthcare and customer service roles, currently serving as a Referral Specialist and Peer to Peer Scheduler at Carelon since December 2021. Previous positions include Referral Specialist for Elevance Health, and Member Services CSR at IlliniCare Health, where responsibilities included addressing plan-related inquiries and managing prior authorization requests. Janet has also held roles in logistics and customer service at SMS Assist, contract consulting at CVS Health, and as a Senior Project Manager at Optum, where engagement involved auditing pharma benefits in collaboration with major auditing firms. Education includes a BA in Communications from Augustana College and additional studies in Health Information Management and Beltway Journalism.
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