Lori Hess

Lori Hess is a seasoned leader in the healthcare technology sector, currently serving as Senior Director at Carelon since September 2021. Prior experience includes over 16 years at AIM Specialty Health, where Lori held roles such as Vice President of Solution & Client Delivery and Director of Business Systems Implementation. Key responsibilities encompassed product management for Radiology Benefit Management, strategic planning in collaboration with executive leadership, and guiding a team of business analysts. Lori has demonstrated expertise in developing training programs, enhancing process efficiencies, and mentoring staff for career advancement. Prior experience also includes a role as QA Lead at Mercator / TSI Software. Lori's educational background includes studies at Harper College and graduation from Fremd High School.