Sharlen Obial

Sharlen Obial is an experienced customer care and medical billing professional, currently serving as a Customer Care Representative at Carelon since August 2021. Prior to this role, Sharlen worked as a Medical Biller at HCI from March 2018 to June 2021, where responsibilities included posting charges, ensuring accurate patient medical information, assisting with inquiries regarding benefits and payments, and handling claims to maximize reimbursement. Sharlen's educational background includes a Bachelor's degree in Information Technology from Bestlink College of the Philippines, completed in April 2020.