John Paul Balmaceda

John Paul Balmaceda has had a diverse work experience in the customer service and analytics field. John Paul started their career at SYKES in 2012 as a Customer Service Representative and later progressed to roles such as Subject Matter Expert and Process Improvement Specialist. In 2015, they joined SYKES Digital Services as a Global Insight Analytics Manager, where they stayed until 2022. Currently, they are working as a CX Analyst at Carenet Health.

John Paul Balmaceda attended Ateneo de Manila University from 2003 to 2007. During this time, they pursued studies in Multi/Interdisciplinary Studies. However, no degree was specified in the provided information.