Hannah Santisi

Senior Manager Of Customer Experience at Care/of

Hannah Santisi has a range of work experience in various roles and organizations. Their most recent position is as the Manager of Customer Experience at Care/of, where they have been since June 2022. Prior to this role, they held the position of Senior Associate, CX from June 2021 to June 2022. Hannah also worked at Carnegie Hall as the Coordinator of Learning and Engagement Programs from November 2017 to June 2019. Hannah was a Public Service Fellow at the Cleveland Foundation from September 2016 to September 2017. Additionally, Hannah has experience as a Program Director at Make Music Cleveland from September 2015 to July 2016, as well as a Community Service Outreach Trip Coordinator at Slowik Music Institute from December 2013 to December 2015. Hannah held multiple roles at Oberlin College, including Student Ensemble Manager from September 2013 to December 2015, Ensemble Library Student Assistant from September 2012 to December 2015, and Trained Mediator and Facilitator at the Oberlin College Dialogue Center from February 2012 to December 2015. Hannah also worked as a Violin Teacher at Montclair Music Studio for a short period in June 2015 and served as the Elected President of the Conservatory Council of Students from September 2014 to June 2015.

Hannah Santisi attended Oberlin College from 2011 to 2015, where they earned a Bachelor of Arts (B.A.) degree in Sociology, Law and Society. At the same time, they also attended Oberlin Conservatory and obtained a Bachelor of Music (B.M.) degree in Viola Performance. In February 2012, Hannah obtained a certification as a Trained Mediator from Oberlin College.

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Timeline

  • Senior Manager Of Customer Experience

    June 1, 2023 - present

  • Manager of Customer Experience

    June, 2022

  • Senior Associate, Team and Service Lead

    June, 2021

  • Customer Experience Specialist

    October, 2020

  • Senior Agent

    January, 2020

  • Customer Experience Associate

    September, 2019