Arjun Kaushal

Head Of Customer Success at CareSmartz360

Arjun Kaushal has a diverse work experience spanning several industries. Arjun started their career as a Customer Service Executive at Kinerk Direct Marketing Solutions Pvt Ltd. in 2010. From 2012 to 2014, they worked as a Resolution Expert at Dell, where they provided IT solutions to customers worldwide. In 2014, Arjun joined Masters Support Tech Pvt. Ltd. as a Customer Relationship Manager, Quality Assurance Manager, and Trainer, helping the company expand its workforce and improve customer satisfaction. Arjun then moved on to Maropost in 2017 as a Client Specialist, contributing to the development of a unified customer engagement platform. Arjun served as a Customer Success Manager at JungleWorks from 2018 to 2019, ensuring client satisfaction and success. Currently, they hold the position of Manager, Customer Success at CareSmartz360, a homecare technology company that provides software solutions to home care organizations.

Arjun Kaushal's education history includes a Diploma in Instrument Technology from ISTC Central Scientific Instruments Organization, which they obtained from 2006 to 2009. Following that, they pursued a Bachelor's degree in Journalism and Mass Communication from Sikkim Manipal University - Distance Education, completing their course from 2012 to 2016. In 2017, Arjun Kaushal received training in Microsoft Certified Solutions Associate from RIMtech.

Links

Previous companies

Maropost logo
JungleWorks logo

Timeline

  • Head Of Customer Success

    October, 2019 - present