Keith Kasten ✔

Head of Global Services and Customer Success at Spectralink Corporation

Keith Kasten's work experience spans several decades and includes a range of leadership roles in various companies. Keith most recently served as the Head of Global Services and Customer Success at Spectralink Corporation, where they focused on delivering mobile communication solutions and maintaining efficient in-building communications for enterprises. Prior to that, Keith worked at Sykes Enterprises, where they served as SVP/GM for Revenue Growth and Customer Experience, overseeing the healthcare/financial services portfolio and successfully growing revenues from $37M to over $200M.

Before joining Sykes Enterprises, Keith was the CEO and Member Board of Directors at Wendover Financial Services Corporation, where they provided loan servicing support for HP. Prior to that, they held the position of VP/GM at HP's Healthcare & BPO Solutions Division, where they managed a $1.5B P&L and implemented various growth strategies, including organic account growth models and business analytics.

Keith's career also includes roles at Electronic Data Systems as VP/GM of the Technology Services Division, where they were responsible for delivering infrastructure services to major airlines, and at IAC as VP of Global Customer Success, overseeing all P&L and operations for a 6,000 agent division. Keith also worked at TTEC as VP/GM of the N. American Customer Experience division, where they managed a $600M P&L and oversaw key partnership clients.

Throughout their career, Keith has demonstrated a strong track record of exceeding sales and revenue targets, implementing growth strategies, and building successful client relationships.

Keith Kasten's education history includes attending the Texas McCombs School of Business, where they did not specify a degree or field of study. Keith also pursued a Bachelor of Science (BS) in Computer Science and a Bachelor of Business Administration (BBA) in Business Administration and Management at Trinity University. No specific start or end years were provided for these educational experiences.

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Previous companies

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Timeline

  • Head of Global Services and Customer Success

    August, 2022 - present

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