Shekhar B.

Senior Product Support Specialist at CareSmartz360

Shekhar B. has a diverse work experience history, beginning with their current role as a Senior Product Support Specialist at CareSmartz360, which they have held since July 2022. Prior to this, they were a Senior Customer Success Executive at the same company, starting in July 2020.

Before joining CareSmartz360, Shekhar worked at RedBlink as an Account Manager from December 2019 to July 2020.

From December 2016 to November 2019, Shekhar was a Client Support Specialist at Maropost. Shekhar then transitioned into the role of Business Development Executive from January 2015 to December 2016. Maropost is a leading provider of on-demand email and digital marketing solutions.

Shekhar gained experience as a Team Lead at Webart Softech from May 2011 to August 2014, primarily focusing on reservations management for VIP Cars.

Prior to that, Shekhar worked as a Business Development Manager at Astro Gems from May 2009 to December 2010. Their responsibilities included coordinating with astrologers, procuring gemstones at reduced prices, and appointing new dealers and associates in Punjab and Himachal Pradesh.

Shekhar's earlier work experience includes serving as a Third Party Motor Claims Advisor for Norwich Union Direct at EXL Services from 2006 to 2008, and as a Senior Customer Support Executive/GMAT India Supervisor at HCL Technologies BPO Services from 2004 to 2006.

Before that, Shekhar worked as a Customer Care Executive at Daksh ITES Services from 2002 to 2004, and as an FCC Desk Associate at Shoppers Stop from 2001 to 2002.

Shekhar began their professional career as a Crew Member at McDonald's India from 2000 to 2001.

Shekhar B. attended Raisina Bengali Senior Secondary School in New Delhi from 1982 to 1992. Shekhar then went on to study at Guru Harkrishan Public School on Loni Road in New Delhi from 1992 to 1994. After that, they enrolled at Delhi University, where they studied for four years from 1994 to 1998. The specific degrees or fields of study for each institution are not mentioned.

Links

Previous companies

Maropost logo
IBM logo

Timeline

  • Senior Product Support Specialist

    July, 2022 - present

  • Senior Customer Success Executive

    July, 2020