Erica Fairbanks

Erica Fairbanks is a seasoned UX Design Manager currently employed at CARFAX since January 2022. Prior experience includes roles at CoStar Group from June 2019 to January 2022, where Erica served as Manager of UX/UI Design and Senior UX Designer, collaborating with product managers and stakeholders to enhance information products into comprehensive workflows. At POLITICO, from March 2018 to June 2019, Erica led a successful redesign of a content delivery service into an AI-powered platform, resulting in a 75% increase in user engagement. Previous positions also include UX Designer roles at U.S. News & World Report and Gannett | USA TODAY NETWORK, focusing on user-centered design and enhancing metrics for various products. Erica began the professional journey with internships at Northern Virginia Magazine and Monbro LTD while studying Media Arts and Design and Writing, Rhetoric, and Technical Communication at James Madison University.