Customer Support and Experience Team
About
The Customer Support and Experience Team at CARFAX is dedicated to providing exceptional assistance and resources to customers seeking reliable vehicle history information. They ensure client satisfaction by addressing inquiries, resolving issues, and enhancing the overall user experience, while also gathering feedback to drive continuous improvement in service quality and customer engagement.
Team members
Amy Parker
Customer Experience Advocate S...
Beverly Alvarenga
Client Support Specialist
Callie Huynh
Client Support Specialist
Colleen Van Duyne
Senior Manager -account Manage...
Jewel Tucker
Customer Care Manager
Kyle Beach
Customer Support Specialist
Lauren Grimes
Manager - Customer Experience,...
Pamela Banegas
Client Support Specialist
Suvin Narula
Customer Relations Manager
Tonya McNair
Customer Experience Quality Sp...