Carglass® Nederland
Maarten Tieleman is an accomplished manager with significant experience in customer service and administrative processes, currently serving as the Manager Customer Contact Center & Customer Service at Carglass® Nederland since September 2009. Previously held the position of Manager Administratieve Processen and Teamleider Collecting, demonstrating expertise in team management, restructuring departments for efficiency, and implementing advanced systems like Genesys Cloud and Microsoft AX. Prior professional background includes a senior leadership role in Credit and Collections at Honeywell Aerospace and a Key Account Collector position at Anheuser-Busch InBev. Maarten holds a Green Belt in Lean Six Sigma and has a foundational education from Erasmus University Rotterdam.