DB

Daisy Claudette B.

Customer Success Specialist at Cargo Chief

Daisy Claudette B. has worked in a variety of roles since 2012. Daisy Claudette began their career as a Customer Service Representative at Sykes Asia Inc. in 2012. In 2014, they moved to Paragon ICC, a Playtech Company, where they served as a Customer Service Representative. In 2016, they joined PSG Global Solutions as a Senior Recruiter II and Technical Recruiter. In 2017, they began working at Sales Overdrive as a Marketing Support Professional and Team Lead. In 2018, they joined My Freight Staff as a Virtual Assistant - Customer Service and Cargo Chief as a Customer Success Specialist, Customer Support Lead, Carrier Recruiting Team Lead, and Carrier Recruiter.

Daisy Claudette B. graduated from Saint Louis University in 2011 with a Bachelor of Science in Nursing. Since then, they have obtained certifications from LinkedIn in May 2021, including "Avoiding Common Pitfalls in Customer Success Management," "Building Self-Confidence," "Communicating with Confidence," "Customer Service Foundations," "Customer Success Management Fundamentals," "Defining and Achieving Professional Goals," "Engagement Preparation Best Practices for Customer Success Management," "How to Set Goals When Everything Feels Like a Priority," "Leading Remote Projects and Virtual Teams," "Learning HubSpot CRM," "Writing Customer Service Emails." Daisy Claudette also obtained certifications from HubSpot Academy in November 2022 for "Inbound" and in October 2022 for "Service Hub Software," as well as in September 2021 for "Service Hub Software."

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Previous companies

PSG Global Solutions logo

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Peers

Timeline

  • Customer Success Specialist

    May, 2021 - present

  • Customer Support Lead

    August, 2020

  • Carrier Recruiting Team Lead

    July, 2019

  • Carrier Recruiter

    June, 2018

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