Industry’s fastest growing digital enabler, CargoAi is shaping and connecting the freight landscape through innovation. Led by industry experts, the company offers a complete ecosystem of digital solutions to drive frictionless procurement, payment and sustainability.  

CargoAi allows users to manage the entire air cargo booking process via a single tool. The online platform brings together freight forwarders, airlines and GSAs, and offers shipment quote issuing, booking and tracking.

All airlines’ schedules including cargo capacity are displayed in the application. Freight forwarders can check the flight schedules at a glance and compare rates thanks to this unique solution. CargoAi offers a range of levels of integration for airlines, from APIs to emails.

Forwarders can request quotes and make bookings via the platform. The application allows airlines and GSAs to manage all quote and booking requests in one place. The tool also provides customers with data and analytics including 3D viewing of the shipment and capacity forecasts.

CargoAi is a member of the CargoTech along ECS Group’s Cargo Digital Factory, Wiremind Cargo, and Rotate which has for mission to encourage, facilitate, and accelerate the digital transformation of the air cargo industry. CargoTech offers its members a platform to coordinate their activities and create synergies and provides funding for the development of new and complementary products.

Freight

CargoAi

Matt Petot

Magali Beauregard

François-Xavier Gsell

Geneva Caraga

Frédéric Bazin

The Customer Success & Operations team at CargoAi plays a pivotal role in ensuring that clients effectively leverage the company's digital solutions for air cargo management. This team focuses on onboarding new customers, providing ongoing support, and ensuring customer satisfaction by addressing issues and gathering feedback. They also collaborate with stakeholders to optimize operational processes and enhance user experience, ultimately driving retention and facilitating growth within the air cargo ecosystem.

Customer Success & Operations

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