Sheba Banach is an experienced data product manager currently working at CarGurus since July 2025, with a strong background in product management at Wayfair from March 2017 to March 2025. At Wayfair, Sheba led initiatives to enhance supplier support tools, enabling more efficient self-service and AI integration, which resulted in a 22% reduction in resolution time and a 10% decrease in gross incident exposure. Previous roles include managing service roadmaps and optimizing customer feedback processes, as well as contributing as a senior analyst at Granite Telecommunications and as a research assistant at the University of Michigan. Sheba holds a Master's degree in Economic Policy from Boston University and a Bachelor of Science in Economics from the University of Michigan.
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