Julie Friese

Julie Friese has over two decades of experience in customer care and business transformation. Since May 1999, Julie has served as the Manager of Customer Care COE at Carhartt, focusing on process improvements, reporting, and technology solutions. Prior to this role, Julie worked at Crowley Milner and Co, holding positions such as OTC-Business Transformation Lead, Account Planning Manager, and Assistant Buyer for Women's Better Sportswear from 1990 to 1999, starting as a Sales Associate. Julie earned a Bachelor of Applied Science in Merchandising with a minor in Marketing from Eastern Michigan University, having previously attended the University of Michigan Dearborn.