Michelle Highly

Michelle Highly has extensive experience in airline operations, currently serving as Senior Manager of Systems Operations Control and Crew Scheduling at Caribbean Airlines Ltd since August 2008. In this role, Michelle provides leadership across various operational activities, ensuring adherence to safety, costs, and customer experience. Prior positions include Senior Supervisor and Supervisor of Crew Scheduling and Control, and earlier roles at Caribbean Airlines and BWIA International Airways encompass crew scheduling, customer service, and operational management. Michelle holds an IMBA with a specialization in HR, a Post Graduate Diploma in International Relations, a BSc in Public Sector Management, and a diploma in Public Relations, Advertising, and Marketing.