Carle Health
Jason Waldeck is a Senior Service Management Architect at Carle Health, where responsibilities include Cherwell development and support for various departments, including IT and HR, since May 2018. Prior to this role, Jason served as a Computer Technician at Levi, Ray & Shoup, Inc. and held several positions with Geek Squad from 2005 to 2017, including Manager of Online Support, where Jason managed a team and enhanced service delivery metrics. Jason's earlier experience includes on-site technical support and remote troubleshooting. Jason also has a solid foundation in retail as a Supervisor at Best Buy. Academic credentials include a Bachelor of Science in Information Technology from Western Governors University and an Associate of Science in Computer/Information Technology Administration and Management from Parkland College.
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