Carma
Joe Pfeifer is an experienced product and program management professional with a robust background in technical program leadership and analytics consulting. Currently serving as the Product & Engagement Manager at Carma, Joe previously held positions at Care.com as Senior Product Manager and Genesys as Technical Program & Delivery Lead for Pointillist. Joe's expertise includes leading cross-functional teams to onboard customers, managing multi-million dollar initiatives for major clients like Citibank and Ford, and overseeing complex projects in various sectors, including healthcare and e-commerce. With degrees in Finance and Urban Planning & Analysis from Miami University, Joe combines analytical skills with strategic insights to drive product development and operational improvements.
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Carma
Carma® is the telecommunications industry’s complete commercial and operational platform. It consolidates the Sales, Ordering, CRM, OSS, BSS, Field, Service Delivery, Service Assurance, Workflow, Ticketing, Meet-Me-Room, Invoicing, Dashboards, and Customer-facing Portal functions into a single platform. One license brings the most capable,ubiquitous, and scalable platform to your organization in the first true SaaS offering that has been tailored for telecom verticals and enterprise management. Everyone sees the same data, regardless of their departmental perspective, from the same source of information driving every decision across the organization.