Marigrace Mancuso

Marigrace Mancuso currently serves as Vice President of Member Support at Carolinas Telco Federal Credit Union, overseeing a team focused on member service objectives, training, and professional relations since July 2020. Previously, Marigrace held multiple roles at Volvo Financial Services from February 2001 to August 2019, including Wholesale Audit Manager, where responsibilities included managing audits for a $2B portfolio and ensuring loss mitigation, as well as Collection, Repossession and Insurance Manager, where leadership led to minimized delinquency in a $6B portfolio. Marigrace's career also encompasses significant roles at Oakwood Acceptance Corporation and Wendover Funding, focusing on asset management, corporate training, and customer service. Throughout these positions, Marigrace has demonstrated strong leadership, strategic planning, and the ability to develop effective training programs, ultimately enhancing organizational efficiency and customer relations.