Adam Horton

Adam Horton is a skilled Voice Engineer with over a decade of experience in telecommunications, currently employed at Carousel Industries since August 2011. Adam specializes in core Avaya systems, including ASM, SM, CM, and various voicemail solutions, providing advanced support and administration for high-end telecommunications products. Prior to this role, Adam served as a Technical Support Specialist at United Health Group, offering first-level IT support to a large user base and gaining expertise in troubleshooting Avaya products and client-side networking issues. Adam holds a Bachelor’s degree in Network Engineering from the New England Institute of Technology, earned between 2005 and 2009.