Kenneth Dibattista

Kenneth DiBattista is an experienced Service Level Manager at Carousel Industries, where responsibilities include managing call ticketing systems and ensuring timely resolution of support requests. Previous roles at Carousel included Associate Engineer, where tasks involved documenting and troubleshooting network issues. At Cox Communications, Kenneth held several positions, culminating as Advanced Technical Trainer, developing and delivering technical training materials for various service tiers, as well as leading support teams in resolving complex customer issues. Additional experience includes customer service at Sovereign Bank and various temporary roles at Brown University. Kenneth earned a Bachelor of Science in Management Information Systems from the University of Rhode Island.