Sophia Zerafa

Sophia ZERAFA possesses a strong background in customer relationship management (CRM) and client loyalty across various prominent companies. Notable positions include Responsable CRM & Fidélisation at Carrefour, CRM Project Manager at GROUPE BON MARCHÉ, and multiple roles at GO SPORT, including Responsable Fidélisation clients and Chef de projet fidélité. Additional experience includes serving as Chef de projets marketing client et CRM at Nature et Découvertes and Chargée d'opérations marketing CRM for Procter & Gamble at 1000mercis Group. Sophia ZERAFA holds degrees from IAE Paris - Sorbonne Business School and University of Paris I: Panthéon-Sorbonne, with education spanning from 2011 to 2016.