Karla Hernandez McCoy

Karla Hernandez McCoy is an experienced professional specializing in order management and customer relations across various industries. Currently serving as an Order Management Specialist at Carrier InterAmerica Corporation since April 2021, Karla maintains positive relationships with Authorized Distributors in Latin America and the Caribbean while processing customer orders. Previously, Karla was a Customer and Sales Admin at Source Furniture, focusing on quote processing and production tracking. Additional roles include Administrative Coordinator at Book Warehouse Inc., where responsibilities included vendor invoice management and purchase order processing, and Client Experience and Growth Coordinator at White Shark Media®, handling customer inquiries and requests. Karla's career began as Director Uso Responsable de Energía at Instituto Nicaraguense de Energía, developing strategies to reduce energy loss. Educational qualifications include a Master's degree in Administrative Law and a Bachelor of Business Administration with a focus on Finance.