Ardel Reyes

Ardel Reyes has an extensive work experience in the field of customer success and benefits management. Ardel currently holds the position of Director of Customer Success at Carrot Fertility since September 2023. Previously, they worked as the Senior Global Benefits Lead at Shopify from March 2022 to September 2023. Before that, they served as the Director of Customer Success at Included Health from December 2020 to March 2022.

Ardel also has a significant tenure at Businessolver, where they held various roles. Ardel was the Assistant Vice President of Client Success from September 2017 to December 2020, where they were responsible for client retention and expansion opportunities. Prior to that, they served as Assistant Vice President of Client Services from September 2016 to September 2017, managing service delivery and implementation. Ardel started their journey at Businessolver as a National Account Executive in Client Services from March 2016 to September 2016.

Before joining Businessolver, Ardel worked as a Principal of Global Benefits at Computer Sciences Corporation from January 2004 to March 2016, overseeing global benefits programs. Ardel also worked as a Benefits Consultant at AECOM in 2003 and as an Account Executive in National Accounts at Aetna Inc. from 1996 to 2002.

Ardel Reyes has a Bachelor of Arts in Psychology from Florida State University. They also have a BS in Business Administration & Marketing from the University of Central Florida. Additionally, Ardel has obtained a Global Benefits Management Certification from the International Foundation of Employee Benefit Plans (IFEBP). No specific dates of completion or duration of studies are provided.