Felipe de Assis Costa

Felipe de Assis Costa is a seasoned professional in account management and customer success, currently serving as a Senior Account Specialist at Carta since April 2025. Prior to this role, Felipe worked at Winnin from May 2019 to April 2025, where responsibilities included managing enterprise brand accounts as a Key Account Manager, focusing on client relationships, project management, and strategic consultative services. Felipe also gained experience in customer success as an Onboarding Analyst at Winnin, facilitating the implementation of Winnin Insights for major brands such as Coca-Cola and Budweiser, and ensuring client success through relationship building. Felipe began career development as a Customer Success Onboarding Intern and a Creative Strategist Intern. Felipe holds a degree in Comunicação Social with a specialization in Publicidade e Propaganda from Pontifícia Universidade Católica do Rio de Janeiro, completing studies in 2021.