Anamika Sengupta

Anamika Sengupta has a diverse history of work experience spanning over two decades. Anamika began their career as a Customer Service Representative at Jet Airways in 1998, where they worked until 2000. Anamika then joined Student Universe as a Group Travel Consultant from 2002 to 2004. From 2004 to 2005, they served as an Onsite Corporate Travel Consultant at Travizon. In 2005, Anamika worked as a Customer Service DC Representative at Fidelity Investments for a year. From 2007 to 2010, they were a Customer Service Representative at Boston Basins Inc. Anamika later joined Cartera Commerce, Inc – A Rakuten Company in 2012 and held multiple positions, including Customer Care Representative, Senior Customer Care Representative, Manager of Customer Care, Senior Manager of Customer Care Operations, and most recently, Director of Customer Care Operations, a position they have held since September 2019.

Anamika Sengupta has a diverse education history. Anamika obtained a Certificate in Strategic Management from Harvard University from 2012 to 2014, with a focus on Business Administration and Management. Prior to that, they completed a Certificate in Introduction to Software Technologies from the University of Massachusetts Lowell from 2001 to 2002. Anamika also holds a Diploma in Travel and Tourism Management from the Indian Institute of Social Welfare and Business Management (IISWBM) from 1997 to 1998, specializing in Tourism and Travel Services Management. Anamika Sengupta started their educational journey by earning a Bachelor of Arts (B.A.) degree in Philosophy from the University of Calcutta between 1994 and 1997.

Additionally, Anamika Sengupta holds a Certified Salesforce.com Administrator certification from Salesforce, which they obtained in February 2018.