Maarit Laiho

Maarit Laiho has extensive experience in customer service and project management, currently serving as Customer Service Account Manager at Caruna since June 2013, where responsibilities include managing a team of over 10 personnel and leading customer service operations. Previously, at Fortum from 2000 to 2013, Maarit held various roles including Project Manager, Competence Center Manager, and Process Manager, contributing to significant process automation projects and improvements in operational efficiency. Education includes a Bachelor of Science in Sales, Marketing, and Leadership from Kymenlaakso Polytechnic, obtained between 1997 and 2000.