David Schrimpf is an accomplished Customer Care Operations Manager at Carvana, where essential contributions include implementing a Leadership Development Series that increased internal satisfaction scores by 20%, managing a team of 96 customer service professionals, and reducing lease purchase losses by $500,000 annually. Prior roles include General Manager at Barrio Brewing Mesa, focusing on operational efficiency and client satisfaction, and Service Manager at Seasons 52 Restaurant, achieving 98% customer satisfaction while managing over 40 employees. David holds an Associate's degree from Montgomery College and additional education from the University of Maryland.
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