Preply
Maurizio Verdini is a seasoned professional in customer success and experience management with a substantial track record in various leadership roles across multiple companies. Currently serving as Senior CS Lead at Preply since May 2024, Verdini previously held the position of CX Strategy Advisor at Kleta. Notable experiences include managing customer success teams at Lingokids and Badi, where Verdini developed strategies, drove operational excellence, and enhanced customer satisfaction. Early career achievements include Customer Relations Specialist at Booking.com and Quality and Training Coordinator at Brother International Corporation. Verdini holds an MBA in Digital Marketing from ThePower and a degree in Communication Sciences from Università degli Studi di Ferrara.
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