Paulo Scarpa

Paulo Scarpa currently serves as a Consultor de Planejamento and previously held the role of Analista de Logistica Senior at Via Varejo SA since October 2014. Paulo has extensive experience in planning and logistics, having worked as a Coordenador de Planejamento at Leads4Sales Brasil from March 2012 to July 2014, where responsibilities included report generation, process management, team development, training, forecasting, cost reporting, and automation through VBA programming. Prior roles include Analista de Atendimento at Natura, focusing on real-time operational oversight and quality control of customer service, and positions at TIVIT and Softway Contact Center, where Paulo excelled in operational planning and control. Paulo holds a degree from Anhanguera Educacional, completed between 2009 and 2011.